I Uploaded My CSV File And My Widget Doesn't Work
Please see our formatting tips at www.cyfe.com/custom and a live example at our Google Sheets example in the Help / Knowledge Base! The same format as the interactive Sheets examples will work for your CSV files as well :)
Can I Use Full Excel (.xls, .xlsx) Files?
At this time only .csv extensions are supported, not .xls, .xlsx, etc.
Do My CSVs Automatically Update?
No, the CSV widget uses a manual upload. The advantage to using a Google Sheets-based approach is you can update your data on the fly (and have it automatically update in your Cyfe dashboard every 5 minutes) rather than having to upload CSVs every time your data is changed.
I Uploaded My CSV File and It Froze My Dashboard
The file format you uploaded was not supported. Contact our friendly Support team to resolve this issue -- we'll get back to you as soon as possible! :)