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Tomonori Igari
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The widgets in this article are the most popular widgets that are used with Cyfe. Each widget can also be found in it's related article within the Knowledge Base. Below you will find answers to the most common questions surrounding Popular Widgets.

In This Article:

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand (Wikipedia).

How to Configure:

Before you can configure your Google Analytics Widget, you will need the following information:

  • Google Account

Once you have the required information, you can perform the following steps to configure your widget:

  1. Follow the steps for "Adding a Widget."
  2. When the widget window appears, select "Configure Widget."
  3. Enter the following information:
    • Widget Title: Title you would like displayed for the widget.
    • Google Account: Provides access to the data being gathered by your account.
    • Website: Select a Website.
    • Metric: Select a Metric.
    • Segment: Select a Segment.
    • Filters: Enter Filters.
  4. Select "Save Widget."

Common Questions:

 

Can I monitor all my websites' Google Analytics data in 1 Cyfe widget?

Yes you can! Use Cyfe's "Mashups" widget (located in the Custom section) to do so. This is an incredibly unique way of bringing your aggregated/total statistics in. Make sure you have all your Google websites available through 1 (or more) connected Google profiles using the Google Analytics widget Create an individual widget for each website, focusing on a consistent metric you want to monitor in order for the data to be consistent and "apples to apples". For example, Widget #1 could be "Website A" with the Metric of Sessions. Widget #2 would then be "Website B" with the same Metric of Sessions. Place them wherever (and even hide the widgets, if you'd like). Tip: it doesn't matter where you place these, it can be a separate or "staging" dashboard. That said, it's a great idea to monitor all sites on one screen, so you could keep them in the same place! Use the Mashups widget to add in all of the sites from Step 2! In our example above, simply pick each "Sessions" metric from Site A and Site B and add them together using the "+" icon. This is a great way to monitor broad trends for your website portfolio if you have several, or if you are an agency/consultant, a great way to crunch numbers for your clients' total website performance (for internal or marketing purposes).

Connection Error/Problems (Old Widget That Was Previously Working)

Most likely Google expired your third party connection. (Instagram, Twitter, Facebook, Linkedin, Google, etc do this to third party connections every 60 days or so -- there's no way to stop this, or a connection can be expired upon changing a password). The fix is simple! Reconfigure your existing Google+ widget by clicking on the gear icon located at the top right corner of the widget. Click on the Google Account drop down and select the first empty entry in the list. Then click on the Add Account button located next to this drop down list. A new popup will open where Google will ask you to confirm the connection. Click on the Accept button. The popup will automatically close and you will be back on the widget configuration screen in Cyfe. Now click on the Save Widget button. You should only have to do this for one widget.

Grade.Us Reviews

Grade.us is the first and only solution to wrangle local reviews into an addressable marketing channel with a complete solution.

  • Acquire, manage and use customer reviews from around the Web.
  • Cover all of the third-party publishers that matter.
  • Don't be held hostage: Build reputation and visibility on the websites and listings you own.

We’ll collect all of your reviews in one place and let you selectively share them to your website via a simple copy/paste embed code.

  • Automatically display the latest and greatest reviews of your business to prospective customers and increase conversions.
  • Selectively show/hide and edit review snippets so that you’re always in control of the content you publish.
  • Wordpress plugin make site integration with schema markup easy.

How to Configure:

Before you can configure your Grade.us Widget, you will need the following information:

  • Review site Business URL or "Call to Action" link

Once you have the required information, you can perform the following steps to configure your widget:

  1. Follow the steps for "Adding a Widget."
  2. When the widget window appears, select "Configure Widget."
  3. Enter the following information:
    • Widget Title: Title you would like displayed for the widget.
    • Review Site: Provides access to the data being gathered by your account.
    • Metric: Select a Metric.
  4. Select "Save Widget."
  5. The following message will appear: "Data is being gathered. Please check back in 5 minutes."

Common Questions:

 

 

How to locate your Business URL

Google:
  1. Go to Google.com and search for your business.
  2. If the business that appears is yours, then copy the link in the address bar and paste it into the "Review Site" link in the Grade.us Widget
Facebook:
  1. Go to Facebook.com and go to your business page.
  2. Click on the "Review" tab and copy the URL.

Important:

Be sure that you don't have any privacy restrictions on your Facebook page, such as country or age restrictions. Our system can't monitor the page if it can't see it! An easy way to test and see if privacy restrictions are the root of your issue is to open the Facebook page in question inside an incognito window of your browser (why? Because you won't be logged into Facebook.) If you are unable to view the page, privacy settings are the most likely culprit. Please check out Facebook's support article for adjusting your page's privacy settings.
TripAdvisor, Yelp, and Yellow Pages:
  1. Go to the associated reviews page and copy the URL from your web browser.

Mashup

A mashup, in web development, is a web page or web application that uses content from more than one source to create a single new service displayed in a single graphical interface. For example, a user could combine the addresses and photographs of their library branches with a Google map to create a map mashup. (Wikipedia)

How to Configure:

Before you can configure your Mashup Widget, you will need the following information:

  • Desired widgets configured on one or more existing dashboards.

Once you have the required information, you can perform the following steps to configure your widget:

  1. Follow the steps for "Adding a Widget."
  2. When the widget window appears, select "Configure Widget."
  3. Enter the following information:
    • Widget Title: Title you would like displayed for the widget.
    • Metric 1/2/3...: Set a label, data type, and select a data vector from one of your existing widgets (these can be located on different dashboards.)
  4. Add Data: Will allow you to add more data vector from one of your existing widgets (these can be located on different dashboards.)
  5. Create New Metric: Will allow you to create additional metrics.
  6. Select "Save Widget."
Mashup Tips and Tricks:

  • Idea #1) Create custom widgets beyond our preconfigured, prebuilt widgets. Include the metrics you want your colleagues or clients to see.

  • Idea #2) Use the divide function to spot new correlations and trends between 2 completely different parts of your organization.

  • Idea #3) Use the add or subtract function to create net or aggregate/cumulative values (example below)

Example:

  1. Make sure you have all your Google websites available through 1 (or more) connected Google profiles using the Google Analytics widget.

  2. Create an individual widget for each website, focusing on a consistent metric you want to monitor in order for the data to be consistent and "apples to apples." 

    • For example, Widget #1 could be "Website A" with the Metric of Sessions. Widget #2 would then be "Website B" with the same Metric of Sessions. Place them wherever (and even hide the widgets, if you'd like). 

      • Tip: it doesn't matter where you place these, it can be a separate or "staging" dashboard. That said, it's a great idea to monitor all sites on one screen, so you could keep them in the same place!

  3. Use the Mashup widget to add in all of the sites from Step 2! In our example above, simply pick each "Sessions" metric from Site A and Site B and add them together using the "+" icon.

Publisher

How to Configure:

Before you can configure your Publisher Widget, you will need the following information:

  • Facebook login.
  • Twitter login.
  • LinkedIn login.

Once you have the required information, you can perform the following steps to configure your widget:

  1. Follow the steps for "Adding a Widget."
  2. When the widget window appears, select "Configure Widget."
  3. Enter the following information:
    • Widget Title: Title you would like displayed for the widget.
    • Facebook Account: Provides access to the data being gathered by your account.
    • Twitter Account: Provides access to the data being gathered by your account.
    • LinkedIn Account: Provides access to the data being gathered by your account.
  4. Select "Save Widget."

SERPs

Search Engine Results Pages (SERP) are the pages displayed by search engines in response to a query by a searcher. The main component of the SERP is the listing of results that are returned by the search engine in response to a keyword query, although the pages may also contain other results such as advertisements. (Wikipedia)

How to Configure:

Before you can configure your SERPs Widget, you will need the following information:

  • Eventbrite Account.
    • Email
    • Password

Once you have the required information, you can perform the following steps to configure your widget:

  1. Follow the steps for "Adding a Widget."
  2. When the widget window appears, select "Configure Widget."
  3. Enter the following information:
    • Widget Title: Title you would like displayed for the widget.
    • Keyword Ticket: Enter a Keyword.
    • Domain Name: Enter a Domain Name.
    • Search Engine: Select a Search Engine.
  4. Select "Save Widget."

Common Questions:

 

Can I monitor multiple keywords in one widget?

You can only add one keyword per widget so that it's easier to see trends over time. That said, you can:
  1. always create a dedicated SEO dashboard with multiple widgets like the below, and/or
  2. Use our Mashups (Custom section) to visualize multiple keywords in one widget. You could bring multiple SERPs keyword results into one aggregated widget with Mashups!

Can I Mass Upload Keywords?

Not at this time, but this is on our roadmap.

Why Do I See a "0"?

A 0 means the site ranks outside of Google's top 12 pages, or the keyword was not configured properly.

It Says I Hit A Limit on my SERPs! I thought Cyfe Was Unlimited Widgets?

Premium gives you up to 100 SERPs. (The only "true" widget limit in Premium is SERPs; you get 100 SERPs but you can always increase. Everything else is truly unlimited. Email our Support team to discuss increasing your SERPs limit!)

SQL

SQL is a domain-specific language used in programming and designed for managing data held in a relational database management system, or for stream processing in a relational data stream management system. (Wikipedia)

How to Configure:

Before you can configure your SQL Widget, you will need the following information:

  • Account Name
  • Database Type
  • Database Host
  • Database Port
  • Database Username
  • Database Password
  • Database Name

Once you have the required information, you can perform the following steps to configure your widget:

  1. Follow the steps for "Adding a Widget."
  2. When the widget window appears, select "Configure Widget."
  3. Enter the following information:
    • Widget Title: Title you would like displayed for the widget.
    • Database Account: Provides access to the data you want to display.
    • Chart Type: Select how you want the data to display.
    • Refresh Rate: Select how often you want the link to refresh.
    • SQL Query: Make sure your query's resulting data format matches the format of the chart type you selected.
  4. Select "Save Widget."

Text

An text widget allows you to display custom text on your dashboard.

How to Configure:

Before you can configure your Text Widget, you will need the following information:

  • Information you want to be displayed in the text box.

Once you have the required information, you can perform the following steps to configure your widget:

  1. Follow the steps for "Adding a Widget."
  2. When the widget window appears, select "Configure Widget."
  3. Enter the following information:
    • Widget Title: Title you would like displayed for the widget.
    • Widget Text: Type in the data you want to display.
  4. Select "Save Widget."

 

Common Questions

 

Can I monitor multiple keywords in one widget?

You can only add one keyword per widget so that it's easier to see trends over time. That said, you can:
  1. always create a dedicated SEO dashboard with multiple widgets like the below, and/or
  2. Use our Mashups (Custom section) to visualize multiple keywords in one widget. You could bring multiple SERPs keyword results into one aggregated widget with Mashups!

Twitter

Twitter is a 'microblogging' system that allows you to send and receive short posts called tweets. Tweets can be up to 140 characters long and can include links to relevant websites and resources. (UKRI)

How to Configure:

Before you can configure your Twitter Widget, you will need the following information:

  • Twitter Account.
    • Email
    • Password

Once you have the required information, you can perform the following steps to configure your widget:

  1. Follow the steps for "Adding a Widget."
  2. When the widget window appears, select "Configure Widget."
  3. Enter the following information:
    • Widget Title: Title you would like displayed for the widget.
    • Twitter Account: Provides access to the data being gathered by your account.
    • Twitter Username: Enter a Username.
    • Twitter Metric: Select a Metric.
  4. Select "Save Widget."

Common Questions

 

Connection Error/Problems (Brand New Widget)

Make sure you're entering the username like handle not @handle. Also, you may not see anything at first, and here's why: so, for most services like Google Analytics and Facebook you can see historical data from the past. Simply use your dashboard's date picker to change the time period. For some social media services like, Twitter and Instagram, they don't have APIs where we can obtain historical data from. So we go out and grab it automatically on a daily basis for you starting from the day you add the widget and store it in Cyfe forever so you can go back and see trends (e.g. how many followers you or your competitors gained over time). (So the lines & data will start to fill in soon, because Cyfe will track it for as long as you have the widget active!).

Connection Error/Problems (Old Widget That Was Previously Working)

Most likely Twitter expired your third party connection.   (Instagram, Twitter, Facebook, Linkedin, Google, etc do this to third party connections every 60 days or so -- there's no way to stop this, or a connection can be expired upon changing a password). 
  1. Reconfigure your existing Twitter widget by clicking on the gear icon located at the top right corner of the widget. 
  2. Click on the Twitter Account drop down and select the first empty entry in the list. Then click on the Add Account button located next to this drop down list.  
  3. A new popup will open where Twitter will ask you to confirm the connection. Click on the Accept button.  
  4. The popup will automatically close and you will be back on the widget configuration screen in Cyfe. Now click on the Save Widget button.

You should only have to do this for one widget.

Why Don't I See Any Of My Historical Twitter Data?

For most services like Google Analytics and Facebook you can see historical data from the past. Simply use your dashboard's date picker to change the time period. For some social media services like Twitter and Instagram, they don't have APIs where we can obtain historical data from. So we go out and grab it automatically on a daily basis for you starting from the day you add the widget and store it in Cyfe forever so you can go back and see trends (e.g. how many followers you or your competitors gained over time). (So the lines & data will start to fill in soon, because Cyfe will track it for as long as you have the widget active!).

Why Don't I see My Twitter Impressions Data?

At this time this is not a metric that Twitter provides third parties. As soon as they allow this, we'll bring it in to Cyfe! In the meantime, you can manually add in your Impressions data from your Twitter insights through our Custom widgets!

What is the Influencer Metric?

We use the Klout score of all your Twitter followers to determine who your influencers are. These are basically your "hottest" or "most influential" followers.

YouTube

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones. (Webwise)

How to Configure:

Before you can configure your YouTube Widget, you will need the following information:

  • YouTube Account.
    • Email
    • Password

Once you have the required information, you can perform the following steps to configure your widget:

  1. Follow the steps for "Adding a Widget."
  2. When the widget window appears, select "Configure Widget."
  3. Enter the following information:
    • Widget Title: Title you would like displayed for the widget.
    • YouTube Account: Provides access to the data being gathered by your account.
    • YouTube Video: Select a Video.
    • YouTube Metric: Select a Metric.
  4. Select "Save Widget."

Common Questions

 

Can I Show My Total Subscribers?

Not at this time but it is on our roadmap. The YouTube widget has greatly expanded over time, so this will be available in the future (among other metrics!)

Connection Error/Problems (Old Widget That Was Previously Working)

Most likely Google/YouTUbe expired your third party connection.   (Instagram, Twitter, Facebook, Linkedin, Google, etc do this to third party connections every 60 days or so -- there's no way to stop this, or a connection can be expired upon changing a password). 

The fix is simple!
  1. Reconfigure your existing YouTube widget by clicking on the gear icon located at the top right corner of the widget. 
  2.  Click on the Google/YouTube Account drop down and select the first empty entry in the list. Then click on the Add Account button located next to this drop down list.
  3. A new popup will open where Google will ask you to confirm the connection. Click on the Accept button.  
  4. The popup will automatically close and you will be back on the widget configuration screen in Cyfe. Now click on the Save Widget button.

You should only have to do this for one widget.

I'm Unable To Select A YouTube Video In The Dropdown Menu

Try this. Open a new PRIVATE browser window, log in to Cyfe, and connect your YouTube widget. At this point you should be able to log in to the YouTube account. If logged into the correct Google account (the one that's connected to YouTube) you should be able to see both the email address and channel on the subsequent screen. Try clicking on the channel and see if Cyfe connects successfully and pulls your videos for that channel. Please contact our friendly Support team if it doesn't!

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