GatherUp® (formerly GetFiveStars) is a customer experience and online review engine that enables insights, empowers marketing and converts customers. Gather customer feedback and reviews into one place to drive sales up for your business.
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How to Configure:
Before you can configure the GatherUp widget, you will need the following information:
- GatherUp Account
- Email address used for your GatherUp account
- GatherUp Client ID
- GatherUp API Key
Once you have the required information, you can perform the following steps to configure your widget:
- Follow the steps for "Adding a Widget."
- When the widget window appears, select "Configure Widget."
- Enter the following information:
- Widget Title: Title you would like displayed for the widget.
- GatherUp Account: Provides access to the data being gathered by your account, see links above for instructions on how to get your GatherUp Client ID and API Key.
- Client: Select which of your managed clients to view data for.
- Location: Select "All Locations" or specify which location underneath the selected client to view data for.
- Metric: Select which metric you would like to view reporting on.
- Chart Type: Select how you would like to view data; Number, Number (Lifetime), or Line.
- Select "Save Widget."
Available Metrics:
- Average Rating
- NPS Score
- Rating Received
- Total Reviews
- NPS Breakdown
- Reviews By Rating
- Reviews By Source
- 1st Party Reviews (Direct Feedback)
- 3rd Party Reviews (Google, Facebook Pages, Yelp, etc.)
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