GatherUp® (formerly GetFiveStars) is a customer experience and online review engine that enables insights, empowers marketing and converts customers. Gather customer feedback and reviews into one place to drive sales up for your business.

Request, manage, reply and monitor online reviews and NPS. Start a free trial today!

How to Configure:

Before you can configure the GatherUp widget, you will need the following information:

• GatherUp Account
  • Email address used for your GatherUp account
  • GatherUp Client ID
  • GatherUp API Key 

Once you have the required information, you can perform the following steps to configure your widget:

1. Follow the steps for "Adding a Widget."
2. When the widget window appears, select "Configure Widget."
3. Enter the following information:
   • Widget Title: Title you would like displayed for the widget.
   • GatherUp Account: Provides access to the data being gathered by your account, see links above for instructions on how to get your GatherUp Client ID and API Key.
   • Client: Select which of your managed clients to view data for. 
   • Location: Select "All Locations" or specify which location underneath the selected client to view data for.
   • Metric: Select which metric you would like to view reporting on.
   • Chart Type: Select how you would like to view data; Number, Number (Lifetime), or Line.
4. Select "Save Widget."

Available Metrics:

• Average Rating
• NPS Score 
• Rating Received 
• Total Reviews 
• NPS Breakdown
• Reviews By Rating 
• Reviews By Source
• 1st Party Reviews (Direct Feedback)
• 3rd Party Reviews (Google, Facebook Pages, Yelp, etc.)